Privacy Policy for Vival

Last Updated: December 20, 2025

Introduction

This Privacy Policy explains how Vival ("we", "our", or "us") collects, uses, discloses, and protects information when you use the Vival mobile application (the "App"). This policy is written to reflect the App's actual behavior and the third-party services it uses. By using the App you agree to the collection and processing described here.

The App is developed and distributed from Algeria. If you have questions or requests about your data, contact us (see Section 12).

1. Data We Collect

We collect data to provide and improve the App, to process orders, and to communicate with users. We only collect data that is necessary for those purposes.

1.1 Personal Data You Provide

1.2 Automatically Collected Data

1.3 Local Data Stored on Device

2. How We Use Data

We use data for the following purposes:

3. Third-Party Services and Data Sharing

We share data only with trusted third-party providers necessary for App operation. Key providers used by the App include:

We do not sell personal data to third parties or share personal data for third-party advertising purposes.

4. Push Notifications

We use Firebase Cloud Messaging to send push notifications. Types of notifications:

You can manage notification preferences via the App and your device settings. The FCM token used to deliver notifications is stored on the backend and associated with your account.

5. Location Usage

Location is used for:

We request precise location only while you use the App. We do not collect continuous background location unless you explicitly enable such a feature. You can revoke location permission at any time in device settings; some features will be limited if location is disabled.

6. Payments

The App does not process card payments in-app unless you enable a payment provider. By default the App supports cash-on-delivery; if you later integrate a payment gateway, that provider's privacy policy and data collection will apply. Currently, we do not store payment card details.

7. Data Retention and Deletion

We retain personal data only for as long as necessary to provide the service and for legitimate business or legal reasons. Examples:

Account deletion: You may request deletion of your account and personal data by contacting us (see Section 12). We will delete or anonymize personal data within 30 days, except where retention is required by law.

8. Security

We apply commercially reasonable technical and organizational measures to protect your data:

However, no system is completely secure; we cannot guarantee absolute security.

9. Children's Privacy

The App is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, contact us and we will delete that information.

10. International Transfers

Your data may be stored or processed in countries other than your country of residence (for example on cloud infrastructure used by Firebase or Supabase). By using the App you consent to such transfers. We take reasonable steps to ensure appropriate safeguards are in place.

11. Data Safety Mapping (Summary for Google Play)

This is a concise mapping you can use when completing Google Play's Data Safety form — ensure your console answers exactly match this policy and your implementation:

12. Contact & Data Controller

If you have questions about this Privacy Policy or want to exercise your rights (access, correction, deletion), contact us:

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of material changes in the App and update the "Last Updated" date. Please check this page periodically.

Last updated: December 20, 2025